Interviewing for Accuracy
 
Home
Accolades
Programs
Demo Video
Community Forum
About Jay
Letter from Tim
Order Now!

As economic conditions have reduced the number of employees in state agencies working to provide assistance to the needy, it has become more important than ever that those who evaluate the appropriate designation of welfare dollars are thoroughly trained in effective and efficient benefit disbursement.  Accomplishing this requires being well versed in the current government programs and the associated requirements for eligibility of available programs, as well as being skilled in the less obvious and regulated necessities for a successfully run agency. 

 

It is not uncommon to encounter reluctance from staff to attend training programs as most feel their workload is too heavy to take time out for workshops and professional development.  However, due to the ever-changing nature of eligibility criteria, supplemental and ongoing training has never been more crucial.  Eligibility workers also need the right "tools" to overcome frustration, fatigue and burnout.

 

Working harder is NOT the answer… The Interviewing With Style program teaches staff to adapt their style of interviewing to get the job done.  Terms and titles may differ from state to state, but the VALUE of this training will benefit any state, county, or local office.  Why wait? Order today!

 

 

Course Concepts and Agenda:

  • How to conduct an efficient and accurate interview – from start to finish
     
  • The importance of Attitude and Perspective
     
  • Understanding the System: Goals and Limitations
     
  • Understanding and unleashing the Power of Words
     
  • The value of Pre-Work/Rapport/Listening
     
  • The differences between effective communication and miscommunication
     
  • Basic yet vital Neuro-Linguistic Programming Techniques
     
  • The Do’s and Don’ts of success
     
  • Telephone Interviewing guidelines and tips
 As a full time professional speaker and trainer, Tim also worked as an eligibility caseworker welfare fraud investigator, and a "Fed" with USDA Food and Nutrition.  As a featured keynote for the 6 Million-Dollar Club, The Big 10, The National Food Stamp Directors Assoc., The National Child Support Enforcement and hundreds of others, TIM brings his experiences knowledge, warmth, and humor into Agency working practices.

 

Tim Gard, CSP has been determined a Sole Source Provider for several county, state and federal agencies. To view a copy or template used by agencies to secure sole source provider status click here.

Having facilitated this program since 1999, Tim provides an information packed, fun and fast-paced workshop focused on creating more conscientious interviewers, less agency errors and better benefit disbursement to all those that practice his principles. For details on previous client reports and reviews, click here.

Click here for a Sample Work Proposal
 

Call Today - 1-800-865-9939
info@interviewingwithstyle.com